Description of the Post:
Here provide overall description of the position, its main objectives and responsibilities.
Responsible for keeping service contracts.
Responsible for corporate customers after sales processing and completion of their post or prepaid payment
Responsible for corporate sales requests. ( invoicing of all relevant request)
Responsible for making and submission of service due invoices to corporate customers.
Setting up of meeting with corporate customers for solving outstanding payments.
Responsible for corporate gusts and for any kind of payment issues
Responsible for tracking all relevant record and filing for invoices, sales request, contracts and other relevant documents
SIM replacement payment collection and recording
Visit of client indoor and outdoor for any payment issue along with finance team
Responsible for all relevant reporting and tracking
Responsible for collection of CDs from billing and delivery to client on time and it is follow up for payment status.
Responsible for collection of all relevant data for B2B team in order to know the monthly revenue.
Responsible for 1st activation report.
Responsible for all hybrid request adjustment month to month
Others relevant task assigned by manager and supervisor
Bachelor’s Degree or Diploma in Business Administration or comparable experience in relevant fields from other companies or organization.
Multi language skills (good communication in English written and speaking)
Good Knowledge of the Job and computer skills (specially very in Excel and Access along with the presentation skills)
Previous job experience in Customer Service or similar environment is needed.
Knowledge of computer and MS Office applications.