AWCC (Afghan Wireless Communication Company) 1,Great Massoud Avenue,Khwaja Rawash,Kabul, Kabul, Afghanistan
Oct 21, 2017Full time
Job Description: Main Responsibilities Perform routine O&M tasks on the R4 MSS & MGW. 2. R4 MSS/MGW, operation, support, implementation, troubleshooting 3. R4 MSS/MGW daily health checks analysis and reports. 4. Generating MSS/MGW daily Report. 5. Taking care of Cases opened with vendor (Huawei). 6. Monitoring and analysing all Logs from HEDEX. 7. Response to any complaint related to MSS/MGW from other teams (especially NOC provisioning team) 8. Monitoring and Handling the Network Alarms of all MSS/MGW Core entities (Deployed NWD) 9. Timely intimation to concerned teams about the service outages to handle customer complaints and work with other related departments. 10. Level-1 / Level-II O&M of MSS/MGW. 12. Execution of work orders with appropriate procedures. 13. International calls issue and subscribers’ complaints handling reported through feedback team. 14. Pro-active measures for upcoming possible network risks. 15. Implementation of network changes through proper change control system. 16. MSS/MGW Databases Audit for removal of Data corruptions. 17. Perform O&M support tasks on the MSS/MGW platforms. 18. Ensure that the SS7 interface between network elements connected to the BSC/RNC/STP/SBC are functioning fault-free and without congestion at all times -Ensure that trouble tickets are generated for MSS/MGW related faults and incidents and that the concern teams are kept informed of such. BSC/RNC/STP/SBC related faults and incidents and that the concern teams are kept informed of such. 19. Identify and troubleshoot any SS7 signalling compatibility issues between the network nodes. 20. Participate in test and fault investigation activities of related nodes. 21. Participate in CRQ and upgrade/enhancement activities as required by Customer Switch Manager/ Operations Director. -Ensure that regular Backups are taken for all elements. 22. Keep adequate documentation of all CRQ’s and upgrades executed on the live system. 23. Extract Performance Data, Management Reports and Alarm logs for delivery to the teams that need them. 25. Ensure that regular Backups are taken for all entities elements and logs. .